{
  "name": "SynapsAI — Human requested → Slack",
  "nodes": [
    {
      "parameters": {
        "agentKey": "",
        "events": [
          "handoff.requested"
        ],
        "includes": [
          "contact"
        ]
      },
      "id": "8ae34df9-8b53-578b-9ccc-521fbdb00003",
      "name": "Human requested",
      "type": "n8n-nodes-synapsai.synapsAiTrigger",
      "typeVersion": 1,
      "position": [
        0,
        0
      ],
      "credentials": {
        "synapsAiApi": {
          "id": "",
          "name": "SynapsAI API"
        }
      },
      "webhookId": "e3d7d0f1-ed7b-55f0-9e25-7758a7fbbb72"
    },
    {
      "parameters": {
        "select": "channel",
        "channelId": {
          "__rl": true,
          "mode": "name",
          "value": "#support"
        },
        "text": "=🙋 {{ $json.contact?.name || 'A customer' }} wants a person on {{ $json.conversation.channel }} — https://console.synapsai.app/conversations/{{ $json.conversation.id }}",
        "otherOptions": {}
      },
      "id": "f9755f24-c219-5015-9993-f22941231251",
      "name": "Alert the team",
      "type": "n8n-nodes-base.slack",
      "typeVersion": 2.2,
      "position": [
        260,
        0
      ]
    }
  ],
  "connections": {
    "Human requested": {
      "main": [
        [
          {
            "node": "Alert the team",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "settings": {
    "executionOrder": "v1"
  },
  "meta": {
    "templateCredsSetupCompleted": false,
    "description": "When a customer asks for a person, your team gets a Slack message with the conversation link.",
    "requires": "n8n-nodes-synapsai >= 0.1.0; SynapsAI GROWTH+"
  },
  "pinData": {},
  "tags": []
}